Submissions/Building a Better Dispute Resolution System for Wikimedia Communities

This is an Open submission for Wikimania 2017 that has not yet been reviewed by a member of the Programme Committee.

Submission no.

Title of the submission

Building a Better Dispute Resolution System for Wikimedia Communities

Type of submission

Birds of a feather discussion

Author of the submission

Sydney Poore & Trevor Bolliger

Language of presentation

English

E-mail address

spoorewikimedia.org & tbolligerwikimedia.org

Username

User:SPoore (WMF) & User:TBolliger (WMF)

Country of origin

USA

Affiliation, if any (organisation, company etc.)

WMF

Personal homepage or blog

n/a

Abstract (up to 300 words to describe your proposal)

The Anti-Harassment tools team at the Wikimedia Foundation is currently working on features to allow administrators and other community leaders to more efficiently and fairly resolve user disputes. We’ll be fairly early in this process in August 2017 and we will need input from users on various Wikimedia communities to ensure we’re on the right track.

During this discussion, we’d love to hear from users on communities about the biggest bottlenecks and time-consuming parts of the existing dispute resolution workflows.

The outcome of this discussion should be for the Anti-Harassment Tools team to have a more robust understanding of how our software can empower community leaders to more efficiently conduct dispute resolution.

What will attendees take away from this session?

Ideally this discussion will include participants from multiple wikis so we can discuss a wide variety of processes and tools that different users and communities use to investigate disputes and make resolution decisions.

Attendees should hopefully leave with a better understanding of how different communities resolve disputes, ideally with some inspiration on how to improve the processes on their home communities. Attendees should also have a better understanding of the Anti Harassment Tools team's plans for how forthcoming software could complement these policies and workflows.

Theme of presentation

• WikiCulture & Community

Length of session requested

50 minutes

Will you attend Wikimania if your submission is not accepted?

Yes

Slides or further information (optional)

n/a

Special requests

n/a

Is this Submission a Draft or Final?

Final

Interested attendees

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